This tutorial illustrates the use of mirroring, a versatile skill that works well in many situations. It is pleasing to most people most of the time because it shows them that you accept them as they are no matter what is going on and that you care about them. We all like to be accepted and care about. Always, and especially when things are hard for us.
As you watch and listen to this video, notice how the responder's reply mirrors what the other person has said. Then notice how that reply encourages the other to say more. The skill is very helpful in building a relationship of understanding and trust. It puts into practice the counsel Paul wrote in Roman 12:15 (NLT), "Be happy with those who are happy, and weep with those who weep."
Click the play button on image below to start video.